1. Introduction
Welcome to VISABEGIN, a brand of Ejatra. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
2. Contact Information
– Company Name: Ejatra
– Brand Name: VISABEGIN (www.visabegin.com)
– Corporate Address: House: 98 (Ground Floor), Road: 18, Sector: 11, Uttara, Dhaka – 1230.
– Registered Address: 87, BNS Centre, Sector: 7, Uttara, Dhaka – 1230.
– Contact Person: Tanavir Hauque Rubel
– Phone Number: 01811488516
3. Information We Collect
Personal Information
– Name
– Address
– Phone Number
– Passport Details
Payment Information
– Credit Card Details
Travel Information
– Travel Preferences
– Booking History
Technical Information
– IP Address
– Browser Type
– Cookies
4. Methods of Information Collection
– Website Forms: When you book services or contact us through our website.
– In-person or Phone: When you visit our office or call us.
– Email Communications: When you send or receive emails from us.
– Third-party Services: Through booking platforms and payment processors.
– Cookies and Analytics: Automatically collected data through your use of our website.
5. Purpose of Information Collection
– Booking and Reservations: To process your travel bookings and reservations.
– Customer Support: To provide customer service and support.
– Marketing Communications: To send you updates, offers, and marketing communications (with your consent).
– Legal Compliance: To comply with legal obligations and regulations.
6. Data Sharing and Disclosure
– Service Providers: Sharing with airlines, hotels, car rental agencies, and other service providers.
– Third-party Vendors: Sharing with payment processors and marketing agencies.
– Legal Requirements: Disclosing information as required by law or to comply with legal processes.
7. Data Retention Policies
– We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
– We securely delete or anonymize personal data when it is no longer needed.
8. Data Security Measures
– Technical Safeguards: Encryption, secure servers.
– Organizational Measures: Staff training, access controls.
– Incident Response: Plans to address data breaches.
9. User Rights
– Access: Request access to your personal data.
– Correction: Correct any inaccurate data.
– Deletion: Request deletion of your personal data.
– Restriction: Restrict processing of your data.
– Portability: Request a copy of your data in a portable format.
– Withdrawal of Consent: Withdraw consent where processing is based on consent.
– Complaints: Lodge a complaint with a data protection authority.
10. Cookie Policy
– Types of Cookies: Functional, analytical, marketing.
– Purpose: To enhance user experience, analyze site usage, and provide personalized content.
– Management: How to manage or disable cookies in your browser settings.
11. Policy Updates
– We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
– Effective Date: This policy is effective as of 06.06.2024.
12. Jurisdiction and Compliance
– Compliance: This policy is compliant with relevant data protection laws, including GDPR and CCPA where applicable.
– Jurisdiction: This policy is governed by the laws of Bangladesh.
13. Children’s Privacy
– Our services are not directed to children under 16. We do not knowingly collect personal data from children without parental consent.
14. Third-Party Links
– Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
15. Contact for Privacy Concerns
If you have any questions or concerns about this Privacy Policy, please contact:
– Contact Person: Tanavir Hauque Rubel
– Phone Number: 01811488516
– Email: [email protected]